All orders are shipped USPS First Class or Priority depending on what option you choose at checkout. I am happy to hold your package if you think you will be making further purchases, just leave me a note at checkout! Otherwise your order will ship once a week on Fridays.
Please make sure your address is correct in PayPal! We ship all orders to the address you choose on your PayPal account. I am not responsible for packages sent to the wrong address.
Returns: stones can be returned for store credit unless they arrive damaged. My stones are made for bezel setting, and I'll announce in each listing if a stone is backed or not. Since they are made for bezel setting, a bit of glue or a small air bubble in the backing is not considered a defect. Please contact me with any concerns!! Buyer is responsible for return shipping unless the product has been damaged.
International customers: please be aware of the taxes, customs charges, VAT, etc required by your country. I am not responsible for these charges.
Lost packages: I recommend that you purchase insurance for your packages. I am not responsible for lost packages. Please contact me if you'd like to add insurance to your order!